Refund policy

Return and Refund Policy

Thank you for shopping with us! We strive to ensure your complete satisfaction with every purchase. Please carefully review our return and refund policy below:

1. No Returns on Used Products

   • Due to the nature of our products, we do not accept returns on any perfume that has been used or sprayed. We encourage customers to review the product descriptions and make careful decisions prior to purchase.

2. Exchanges

   • Exchanges are available for unopened and unused products within 14 days from the day of delivery. If you wish to exchange an item, please contact our customer support team within this time frame. The product must be in its original packaging and in the same condition as when it was delivered.

3. Return Shipping Costs

   • Customers are responsible for any shipping costs associated with returning or exchanging products unless the item is defective or an error was made on our part.

4. Damaged or Defective Products

   • If you receive a damaged or defective product, please notify us immediately within 48 hours of delivery, providing relevant photos. We will arrange for a replacement or refund, as applicable.

5. Non-Returnable Items

   • We do not accept returns or exchanges on any opened, used, or sprayed perfume products, gift cards, or any items marked as final sale.

6. Refunds

   • Refunds are only provided for damaged or defective items or in cases where an exchange cannot be facilitated. Refunds will be processed back to the original payment method within 5-7 business days after approval.

Please contact us at theperfectgift656@gmail.com if you have any questions or need further assistance.